Cookie Policy

1) Introduction & Scope

This Cookie Policy explains how Palazzo Violetta (PJS Trading Ltd) uses cookies and similar technologies on our website. It should be read together with our Privacy Policy. We use Complianz to obtain and store your consent preferences.

2) What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work or function more efficiently, as well as to provide information to the site owners. Similar technologies include pixels, tags, SDKs, and local storage.

3) Legal Basis & Consent

For cookies that are not strictly necessary, we rely on your consent under GDPR (Art. 6(1)(a)). You can grant or withdraw consent at any time via our Cookie Settings (Complianz banner). Where cookies are strictly necessary to provide a service you requested (e.g., load balancing, security, core functionality), we rely on legitimate interests (Art. 6(1)(f)).

4) Managing Cookies (Complianz)

  • Use the on‑site Complianz banner to accept, reject, or customize cookie categories.
  • You can change or withdraw your consent at any time via the Cookie Settings link visible on the site.
  • Browser controls may also block or delete cookies (functionality may be impacted).

5) Cookie Categories We Use

Strictly Necessary

Essential for core website functions such as page navigation, security, and user session management. The website cannot function properly without these cookies.

Preferences

Enable the website to remember information that changes the way the website behaves or looks, such as your preferred language.

Statistics / Analytics

Help us understand how visitors interact with the website by collecting and reporting information anonymously (e.g., Google Analytics, Smartlook).

Marketing

Used to track visitors across websites to display relevant ads and measure ad performance (e.g., Google Ads, Meta/Facebook Pixel).

6) Cookies We Use (Illustrative List)

Exact names and lifetimes may vary. Your active cookie list is shown in the Complianz banner on our site.

Provider Cookie Name(s) Purpose / Category Retention Third‑Country Transfer
Complianz (Consent) cmplz_consented_services, cmplz_marketing, cmplz_statistics, cmplz_preferences, cmplz_functional Stores your consent choices and banner state (Strictly necessary) Up to 365 days No
Google Analytics _ga, _ga_* , _gid Analytics: visitor statistics and session measurement (Statistics) 24 months (_ga), 24 hours (_gid) Possible (SCCs/adequacy)
Google Ads _gcl_au Marketing: ad conversion tracking and attribution (Marketing) 90 days Possible (SCCs/adequacy)
Google Tag Manager No cookies set by GTM itself; may load other tags Tag orchestration (varies by tag category) N/A Possible via loaded tags
Meta (Facebook/Instagram) _fbp Marketing: ad analytics, retargeting (Marketing) 90 days Possible (SCCs/adequacy)
Smartlook SL_* (e.g., SL_C_*, SL_L_*) Analytics: session recordings, heatmaps (Statistics) Typically 13 months (varies) Possible (SCCs/adequacy)
Palazzo Violetta (first‑party) sessionid / PHPSESSID or similar Session management, security (Strictly necessary) Session No

7) Third‑Party Cookies & Transfers

Some cookies are set by third parties (e.g., Google, Meta, Smartlook). These providers may process data outside the EEA. Where such transfers occur, they rely on safeguards like Standard Contractual Clauses (SCCs) or adequacy decisions. See their respective privacy policies for details.

8) Retention

Retention depends on the cookie type and your selections. Persistent cookies remain until their expiry or manual deletion. Session cookies expire when you close your browser. Specific durations are shown in the Complianz cookie list and above illustrative table.

9) Updates to This Policy

We may update this Cookie Policy to reflect changes in technology, law, or our services. The latest version and effective date will be posted on this page.

10) Contact & Complaints

For questions about cookies or your choices, contact: info@palazzovioletta.com. You also have the right to lodge a complaint with the Information and Data Protection Commissioner (IDPC), Malta